The SpotSupport
How can we help?
For general questions about your account, purchases, or using The Spot, email support. For safety or moderation concerns, use Report inside the app so we have the right context.
Get the app
iPhone and Android downloads live on app.jointhespot.com/get. Until the store listings are public, email support for TestFlight or Play invite access.
Safety and moderation
Use Report in the app for harassment, spam, fake profiles, or privacy concerns. Blocking is available from profiles and conversations.
Account deletion
In the app: Profile → Delete Account. Deletion ends active check-ins and closes pending Waves. Follow any confirmation steps shown in the flow.
Purchases
Premium and Wave packs are managed through the App Store or Google Play. Use Restore Purchases in the app, or manage subscriptions in your store account settings.